Keene Valley Neighborhood House

About Keene Valley Neighborhood House

It is the belief and operating philosophy of The Keene Valley Neighborhood House that quality and compassionate care is directly related to the quality of direct care staff. To this end, The Neighborhood House primarily utilizes the concept of Universal Care Aides (UCA’s). Most assisted living facilities break job roles down to very distinct positions such as a bath person, a house keeper, a personal care aide, serving staff, etc. At The Neighborhood House, we do not view our residents as bits of tasks but rather we strive to see them as whole persons in where they are more than the sum of their needs. Our UCA’s function across a wide range of resident needs in order to see as much of the whole person as possible. We believe it is only then that individuals are treated as persons not tasks.

It is hard work and much is expected of our UCA’s. To ensure that we as an organization create an environment where quality individuals fill the UCA roles we pay a socially responsible wage. In fact, we likely pay the highest or just about the highest in the state. We provide our staff subsidized health and dental insurance, free life insurance, a retirement plan and just as important we treat them respectfully. It is the approach outlined above that we firmly believe makes the Neighborhood House a safe and supportive environment for your loved one(s).

Our staff as a valued distinction is a significant marketing advantage for us and a significant caring advantage to our residents.

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