The Glenwood of Mahomet

Mother lived there for 8 yrs until she passed November 2018. I volunteered for the last 4 yrs even after she was gone. I did so because I wanted to bring some happiness to the dear people who live there in what is a mostly an isolated existence (management never expressed any gratitude for what I did). Most of the staff (that has been there and stayed) are very caring and good at what they do. Management, on the other hand, is a complete joke. The residents do not come first in their eyes even though that is who they are ultimately working for. Activities are not posted (when they have them) and concerns/requests are not dealt with.

We had numerous difficulties with the administrator of the facility. She does not tell the truth and will lie to your face even when she knows she has been caught. Do not trust a word out of her mouth!!!! When asked for medication list she would not provide. She flat out ignored doctors orders and when called on it her excuse was well we don't provide that level of care without an additional fee. Apparently she doesn't know how to pick up a phone and reach out to families to advise them of these things it's only when we start complaining about it not being done then she comes up with this excuse. Most staff members not very responsive to resident needs however there are a few gems in the place but doubt they will stay long given what they have to put up with. I would never send a family member to that facility again or at least not under the current administration. It is clear all they are concerned about is filling the facility and they money they bring in. Poor residents they all deserve much better!