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by farscape1999 on SeniorAdvice.com 05/15/2022
my aunt resides at york nursing and i have waiting for a couple of months for a zoom call from me to her. there have been numerous occasions (5) when i have talked to social services and sat down at my computer to wait for a call. Nothing happens. not even a phone call stating why the zoom was missed! my last phone call to york suggested that we come and see my aunt. i wish i could. i have a husband who has dialysis three days a week and is disabled and live outside of philly! all i get from the social work staff is lip service and again not even a courtesy call as to why the meeting was missed. i cant even get any help from the administrator. they have my phone number and they know who i am because i had a zoom call with my aunt in the past. again this is a on going problem
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