Alaris Health at The Chateau

Having spent a few weeks at this facility I would like to thank everyone for their care and skill. The Nurses, the PCTs, even the housekeeping staff were wonderful. Dr. Goldfarb was a superb physician! Response time to the call bell was pretty quick. The women from the recreation dept. were present on the floor all the time! Always available to provide materials to keep you occupied. They even provided snacks!The Rabbi and I had some interesting conversations, he is a most kind man!They helped me to regain my strength in the PT room. Thank you again for your kindnesses.

Don't let appearances fool you! My father passed away here at the hands of those who were to care for him. Often times, I found several instances which were upsetting. One time in the summer, heat was turned way up in room & tv was blasting & aide was in room with door closed and my dad unresponsive in wheelchair. No explanation as to why. It was so sad. Also, bathroom needs not attended to many times for long periods of time and although found sometimes with bed made up nicely - under the bedding - my dad had terrible bedsores from being left there and aides would complain so I would always offer to help.Another time, a doctor followed me to my dad's bedside and physically tried to kiss me after pulling me into bathroom. The saddest part was the last time I spoke with my dad, there were things that happened that led me to believe that they purposefully ended his life. Very, very sad. ????????

If you care for your loved one, don't send them here. Dirty and deplorable conditions. Fecal matter on and around toilet handle for 2 days. Dust webs hanging from the ceiling tiles and in the wall air conditioning unit. Extremely understaffed, especially during the overnight hours. Patients wait up to an hour to be taken to the bathroom to relieve themselves. If the patient complains, they are told to wet the bed or wear a diaper. Attendants are rude and violently argue with the patient. The kitchen takes several days to get the patients dietary requirements somewhat close to what they need. BEWARE. BE SMART, GO SOMEPLACE ELSE

Excellent Facility I was in rehab there for a fracture for 4 weeks There is no better facility The Nursing Staff, Nurses Aides and Physical Therapists are the best in the industry The Admissions and Social Workers are always there to help Highest ratings EXCELLENT CherylMay 2019