Cuba Manor

My mother was at Cuba Manor for 3 1/2 years. They took pretty good care of her considering there was always a staff shortage. However, when she was passing...the care subsided. I had to call the nursing home from outside her window to tell the staff I wanted my mom to be rotated, checked, etc. I also had to call them to tell them she passed. I never got any kind of flowers, card or a phone call from the director after she passed. very sad. I suppose that when someone is passing..no one wants it to happen on their shift so they just didn't check on her.

Placing one’s loved one in the complete care of another is a huge decision. Due to the need for a thorough, yet urgent decision, we chose Cuba Manor. From the moment of stepping into the doors, we were greeted with a warm and friendly welcome. Their compassionate understanding and expertise in handling a challenging decision was with ease and kindness. Every step of the way was gently guided as we traversed into the unknown. The staff and everyone we met far exceeded our expectations. They educated us with whatever level of detail we needed to make decisions that had seemed insurmountable. They went over and above the job requirements, going out of their way to make sure our needs, as well as the needs of the other residents were met. We literally saw staff running through the halls to respond to calls as quickly as possible. Our loved one’s roommate, could not have been any nicer. He kept us updated on the many activities available, watched over our loved one as a Guardian, as well as informing us of anything he thought might be helpful to know. Although it was shorter than anticipated there came a time to make an end of life decision. We were able to move into a single room with ease and speed, respecting both our and the roommate’s privacy in the midst of these delicate and precious times. The room was comfortable and large, allowing the opportunity to spend the night if we desired. And we did. They brought food and comfort with reassurance each step of the way. Every detail was handled with tremendous, love, care, and great respect. We could not be more grateful to have chosen and entered the doors of Cuba Manor. We wish to thank everyone who touched our lives. Your gracious kindness shall always be remembered.

1 out of 5. Beautiful building. Two lunch rooms for seniors. Any ad can say anything. Check the homes out, and pay attention to reviews!. Do your homework! Listen to your loved ones! Do not let neglect/abuse happen. Your loved ones complaint may have some credit to it. Ours complained of not being changed for over 4 hours over the weekend after staff being told that they needed changed. Finally the neglect on the weekend was personally observed too late to save her.