Franklin Health and Rehabilitation Center

The first two reviews are hyped up... The building is old and in need of maintenance... The furniture in the dining and day room are filthy. Some rooms are 4 to a room unless you are private pay or have good insurance. Nursing staff does not jump too fast to answer alarms. We were in the day room and could hear the buzzer for over 4 mins or more. And they were all just sitting there.Our relative was there through no control of ours and if it was in my control, I would have got her to another place. If it is short term you will survive, but if it is long term..make sure you visit the place first before committing to it.You need to be buzzed in and you need a code for the elevator and to get out the front door.

The Administrator, Director of Nursing, Assistant director and all of the CNAs and Nurses I have met truly do care about their patients. It is not often that you find a place where you actually know the administration staff on a first name basis.. The staff at Franklin Health go out of their way to make sure you know them and that their doors are always open.

My mom has been a patient at Franklin Health & Rehab for many years. I will admit they have made alot of changes recently with staffing (new management team, barely any agency nursing) and as a result my moms care has improved significantly. I would recommend them now!

Franklin Heath My mom had an ICD (surgical placement of defibrillator /pacemaker) at St E's on a Monday and again Friday. After being in the hospital for the week she was weak and needed to go to a rehab facility for physical therapy to get her strength back as well as monitoring to make sure her arm was not over extended to dislodge the wires to her heart.As a registered nurse manager and hospital liaison nurse for a large (290 residents) DDS facility, I had frequently referred to Franklin Health for my patients who needed skilled nursing care/rehab post hospitalizations. So my first choice when discussing options with the St E's social worker for my mom was Medway Country Manor with Franklin House as a second.Within 1 day of the referral for my mom, I received a call from the admissions coordinator at MCM to discuss the care Mom would need as well as being invited to tour the facility at my convenience. However a bed was available at FH, and Mom wanted to be closer to her apartment in Franklin, so the St E's social worker made arrangements for Mom to go there the following Saturday.I never received a call from the admissions coordinator at Franklin Health prior to Mom's admission to discuss anything, nor did I receive a call from anyone at Franklin Health to let me know that she had arrived on Saturday afternoon. The main entry to Franklin Health is dark and dingy, not at all welcoming. On admission my Moms b/p was taken on her surgical site arm, and was done lifting her arm higher than was supposed to , putting her at risk for loosening one of the wires controlling her heart. On arrival to FH, the CNA told her to “get dressed and hang out”. She had had surgery the day before, but the pain med ordered by her doctor would not be available till 10pm that night from the pharmacy the facility used. Instead of calling the facility doctor and getting a different pain med that the facility had on hand, they let her suffer in pain till her meds w