Lorien Taneytown

My mom lived at Lorien Assisted Living for two years. The facility is nice, but the staff is overworked. Some are very caring, but many see it just as a job. My Mom usually has to wait 15 - 20 minutes for an aide after she rings. If she rings again, they complain that she rings too much. Additionally, the highest level of care is no different than the lowest level, but costs 3 times as much. The administration is terrible and will charge you extra every chance they get. If a new medication is prescribed, sometimes it takes up to 3 days to get it. The food started out as decent but the quality and taste has declined. The activities are few and uninteresting. I would not recommend this facility if your parent needs any kind of additional attention or help.

I have had the pleasure of knowing Stacy and Niki in the Administration 0ffice during my stay at Lorien in Taneytown location. I came into your establishment looking for respite care in early July 2018. Stacy was very warm, caring, knowledgable and accommodating. I had many questions and without hesitation, if she didn't know the answer she would find out and get back to me. In her absence Niki was always there to make sure everything was going smooth as well. She too was very warm, caring, knowledgable and accommodating. I also need to thank everyone that was involved in getting the refrigerator for my room 305. That was very comforting to have my favorite drinks kept cold. They both demonstrated an impressive professionalism and enthusiasm about their career. The therapy team was also very helpful and eager to show me how to use the equipment I could on my own. Everyone was friendly and helpful but the names that stand out to me are Katie, Steve and Star I guess they made an impression on me.The list of names that I have obtained is probably not complete list but I did try to get everyone. The list is as follows: Coleen Matery, Kelsie Hale, Jasmine, Tracey, Marra, Sabrina, Brooke Massimore, Candace Klein. They assisted me everyday in all my basic needs. I felt confident being in their care. They were all very attentive, intelligent, capable, dedicated and personal young women. Also Sherrie in housekeeping has done an outstanding job in keeping my room clean and neat. She went above her duties to make me feel welcomed in the community.With my short stay I appreciated all the good care I received.