Maplewood Assisted Living

1. Concerns about care level or lack there of in memory care wing. 2. Concerns by family members of care not acted on. 3. Certain residents provided privileged care over others. 4. Not enough staff members to help residents with mealtime and/or bedtime. 5. Alerted and reported to management about incidents and nothing was done. Lack of management involvement and supervision. 6. Lack of empathy and compassion from the staff. 7. Asked where parent was answered with “I don’t know” - really. 8. Temperament of staff members was negatively observed. 9. Colorful walls and bright big windows but atmosphere is stagnant.10. Most importantly lack of communication between staff and family of resident.