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Pricing for Plaza West Care Center
|Nursing Care||$6,309* (click below for pricing info)|
* All cost estimates are based on general costs for providers in this local area. Please confirm pricing with each provider directly before making a decision.
Plaza West Care Center Cost Comparisons
Reviews of Plaza West Care Center
We collect and verify reviews directly from users on our website. We have also included results from around the Web to give you the clearest overall picture of how this provider performs.
by h8twolose on SeniorAdvice.com 08/12/2019
My dad was in this facility for 2 weeks before we decided to move him out. My dad has severe alzheimer's which they knew prior to him becoming a resident. Within the first 4 days my dad fell (that in itself isn't the problem) However what is the problem is when they called to tell me he fell, they told me it was because he doesn't tie his shoes very well. Of course not he doesn't do anything well. While I was there that same night a nurse told me they are having a hard time bathing him and wanted to know if I could do it. Really that is why we are paying for him to be there. over the course of the next week he managed to fall 3 or 4 more times. While we were there we observed the nurses with their face buried in the computer screen for a couple of hours not ever looking or interacting with the residents or noticing that one was trying to get out of her wheelchair without assistance. Now comes the billing. They quoted $280 per day we got the bill and it shows $236 per day and a private room fee of $44. I questioned them on the charge and they said the two charges are a total of what we were quoted so there is no issue. Well I disagree. First is in the memory care unit there are not any private rooms, and since there are not any private rooms to be billed a private room charge that is fraud. When questioning them again they decided to rewrite the invoice interesting enough it has the 2 line items still only the label has changed to say semi-private room. One has to wonder why for a semi-private room they have to have two line items. It feels have 1 of 2 things is going on. first is it is just blatant fraud. 2nd is they inflate the price to give negotiating room, oh 280 per day is too much well we can do $260 per day...None the less it is certainly deception. Speaking of deception, the next thing we found out is when they say they want the first month upfront they don't really tell you what that means for instance the when they say they want the first month and you start say on the 9th of the month and they bill you for 30 days that would imply that the first month is for 30 days and your next bill is the 9th of the next month. No what the mean is you are paying for 30 days upfront your next bill is on the first of the next month. Highly deceptive. Now on to the final bill. So when I asked about refund for his over payment they couldn't give me an answer to when it would be, I asked again and she sent me a copied sentence saying it should be mailed early next week. This is from Corp. I asked today which is now the week after they said it should be mailed and the response was it will come directly to us. I asked for the corp. phone number to which she said they don't give out the corp. phone number. Really this is a state licensed place for crying out loud I can and will get the number. In the mean time I wanted to share my experience, Be aware not a place suitable for residence.
Ratings and Reviews from Around the Web
About Plaza West Care Center
Plaza West Care Center is located at 1570 SW Westport Dr in Topeka, Kansas. It is a 151 unit senior care community. With an average household income of $43,689, the community is in a generally middle income area. It is densely populated, with approximately 24,000 people residing in the 66604 zip code. Located nearby are retail stores, houses of worship, medical services, and other local conveniences. They are located only 1.3 miles from C F Menninger Hospital & Clinic. There are multiple drug stores within a mile of the community. Also, there are numerous churches within 4 miles, which include Southwest Christian Church, Ks District of Wesleyan Church, Family Dispatch Church, and Fairlawn Heights Wesleyan Church.More About Plaza West Care Center
Frequently Asked Questions
What is the cost of care at Plaza West Care Center?
The estimated monthly average expense for Plaza West Care Center is about $6,309. The Topeka average for this level of care is about $5,505. While the US average cost is about $6,360, Kansas is around $4,800 each month.
How did Medicare rate Plaza West Care Center?
Medicare gave Plaza West Care Center an average rating of 4.2/5 stars in the latest survey.
What types of payment does Plaza West Care Center accept?
According to our records, Plaza West Care Center accepts Medicare and insurance.
Services and Amenities
- Nursing Home
- Salon / Barbershop
- Safety / Handicap Features
- Cable TV
- Arts and Crafts
- Social Activities
- Medication Support
- Speech Therapy
- Occupational Therapy
- Meals Included
Guest / Family Services
- Family Outreach / Education
- 24-Hour Staff
- 151 Total Units
- 151 Total Beds in the Facility
- 128 Current Occupants
- Certified by Medicare and Medicaid
- Medicare Participant Since 05/28/1993
- Offers Resident/Family Counciling
Complaints and Deficiences
- 10 Total Deficiencies Reported
- 10 Health Standard Deficiencies
- 10 Health Complaint Deficiencies
- 0 Total Incidents Reported
- 13 Total Complaints Reported
- 0 Total Fines Imposed
- $0 in Fines Imposed
- 0 Payment Denials
- 0 Penalties Imposed