Prairie Estates

This is a very good facility with a great staff. I don’t know why the other people had a bad experience but I have nothing but good things to say about Prairie Estates.

My Father was at this location for just over a day. He is unable to walk, is very weak, and was not to be left unattended while outside of the bed for any period of time at all. The staff was to always use a gait belt with two people to assist moving him.1. The staff would NOT use the gait belts 2. Used gloves left on the bathroom floor. Trash not taken out. Had to request the nurse take the trash out which was done ONLY when we brought it to their attention. Not very clean 3. Though it was discussed multiple times the staff left my Dad unattended for a period of time in the restroom. Wanting to move he decided to try and get up to move and fell. He was on multiple drugs so on top of the fact that he is weak and unable to walk he was on some very strong medicine. He ended up with multiple fractures in his cheek and about 7 stitches just above his eye. He was rushed to the ER and had to spend four days inpatient. The techs are absolutely rude, argue with each other and do not smile. If you care about your loved one do not send them here. I am saddened that a facility like this seems to care more about profit then they do patients. One wonders what kind of experience others are having that are either unknown or not reported! Obviously there are some serious management issues with this facility...

Good morning everyone, i am taking two minutes of my time to share my experience with you all.On August the 4th My mom and i was in one of the dining areas where they all meet for lunch. Service was great food on time and nice and hot, what i could not believe is the way one of the mamagers working that day i believe would be from the kitchen department was been extremly loud and inappropriate towards employees i find absolutely diaturbin and diagusting the way she speak to other staff members and other people that aslo was visiting. I have being there - few times, at first i just assume maybe she was having a bad day, but i have come to realized that is the way she talks to everyone in general with no respect while disturbing all residents and people that are visiting. I really think you need to to send your managment for retrain because obviously i have no idea how you guys have such people like that working there. It is horrible and unprofessional Talking to other family memembers i got to know this is everyday. Im very concern as some of them feel with the need that they have to be there everyday to watch over thier love ones its ridiculous this place is horrible rooms are filthy not enough staff working i do thank you all the ones that care and they try to make this better this place should not be view as a paycheck you get, but also have some compassion for this people. I see alot of very good emplyes but with poor managment is what makes them leave is very sad.