Saints Joachim and Anne Nursing and Rehab Center

3-11-20I moved my elderly mother into this place thinking it would relieve a huge amount of stress from my life….that she would be in a nice enough place and get the proper care she needed, after several falls and hospital stays. Was I in for a rude awakening ! Things actually became even more difficult than they already were.It seemed alright when I first toured the place, but that’s because I didn’t know the warning signs then. I had never done this before. But I learned very quickly.The first couple weeks my mother was in here, I became aware that I was blatantly lied to by the admissions person that I thought was so nice and helpful. They make it sound like they’re doing you a favor finding a space open, but in reality they have to fill the beds and bring in the $$. Then, when I confronted her about her lies in the presence of other St. Joachim and Anne staffers, she of course denied saying certain things that were integral in my decision to move my mom into this place. And, her co-workers automatically backed her up.I should have removed my mom from this place that very day. But, like most people, this was a very emotional and difficult time for me and I had already given notice on my mom’s apartment.As the weeks went by I realized I had to watch over EVERY little detail at this place. In my opinion, the lying by staff people was rampant. The main issues seemed to be with many of nursing staff and aides. Not all of them, but quite a few, incompetent nurses with major attitude and chips on their shoulder when questioned about anything.The various departments do not communicate with each other, and it seemed staffers were out on vacation or something quite often.In my opinion, the social workers all seemed to talk to each other in some kind of “code” language, choosing their words too carefully and covering their asses. I also felt that something was odd by the looks they gave each other. It seemed to me that the main goal was to protect the nursing home at all costs. The patients/residents needs were secondary at best. But, of course, they thought they were being very clever.Nobody at this place ever took responsibility for anything that went wrong. I’m sure they’re trained that way.Very few things were done correctly with the nursing staff. Their main priority seemed to be getting through their shifts and getting out. And they always pass the buck to another person so as not to admit doing anything wrong. I would come to find out that the nurses can basically do whatever they want, because they are protected from getting fired or anything else by the union they are in (I forget exactly what it’s called). And, the nursing home administration does nothing to properly oversee things, because they don’t want to lose nurses.I admit I fought with staffers here quite often, because I was the only person watching out for my mom. And, every time I went there I found problems and issues, and I spoke up about it, which they do not like. Many of the staff people actually try to boss family members around, as if they have to follow the rules, not the other way around.The only person here who struck me as being really competent was the main primary care doctor. Also, the activities people were very nice and the priests in the chapel were very nice. But that’s it.There was not one person working here that I felt I could trust.Finally things culminated one day when, in my strong opinion, staff people lost control of the day room, which is supposed to be a safe place for all the residents. One man was screaming for help, they were all yelling at each other, and the staff people just ignored it or were giggling at the situation. It was bedlam.I walked into this and became very upset. The male nurse just yelled at me and tried to order me around. He insisted I had to leave my mom in this situation. Of course, I didn’t do that. The nursing supervisor was busy eating at her desk and said to me “My mother would never be in a place like this” !The director of the whole place also did nothing to actually help when I had to go to her. In my opinion, she also lies, gave me extreme attitude and made stupid jokes. In my opinion, this person is biggest joke in the place. I complained to everyone possible, but nothing really changed.Also, many little things; the housekeeping sucks. They almost never gave my mom clean towels. We always had to ask for blankets. They constantly ordered my mom around. The elevators were broken quite often, which was an obvious fire hazard. They only had the two elevators with over 200 residents.If you must get involved with this awful place, in my opinion, you should hire an outside aide to come in and look after your mom or dad. Watch over every detail and have someone with you when you have conversations with staff people, because they lie and will deny things later. Also, when the nursing staff lost my mom’s hearing aides, the nur