The Cottages at Brushy Creek

Never ever will I allow a family member or someone I love be admitted to Brushy Creek Rehab ever again. Less than 2 days of being admitted there my husband was DEAD!!!On Friday, Christmas evening my husband of 47 years was transferred to BCR from Laurens Hospital where he had been treated for pneumonia and Covid 19 as well as bilateral lower extremity weakness. (He wasn’t able to stand or walk without assistance.) While in the hospital his Covid diagnosis had improved and he was excited about being transferred to BCR so he could begin physical therapy and hopefully regain his mobility. Saturday morning at 10:30 a.m. our son took his Dad some clothes and other items and had to leave them with someone at the front door of the Holly Cottage. They told our son he could go to his room window and talk with him. Looking through the window and talking on their cell phones our son was pleased to see his dad looking good, being very talkative and being positive about starting therapy. At 2:00 p.m. I called my husband and he sounded awful. He said he had been coughing and was having difficulty breathing. We only spoke for about a minute, when thinking he may have just been exhausted from coughing, I told him to relax and try to rest and I would call him later. He said they were giving him something for his cough. At 3:30 p.m. my husband’s brother from N. C., who works in the medical field, called me and said he had just spoke to him and something needed to be done immediately because he sounded awful and was having a problem breathing. At 3:40 p.m. I called BCR and spoke with a nurse. (I wish I had gotten her name.) I asked how my husband was doing and she said, “OH he’s doing fine.” I informed her that I had spoke to him at 2 p.m. and his brother had just called me and he didn’t sound fine that he was having a hard time breathing. She then said, “Well, he’s doing better than most or our Covid patients.” I asked if he was on oxygen and she said, “yes, he’s on 4 liters,” at which time I told her he had been getting 2 liters in the hospital. She said she was getting ready to go take him some Mucinex. I asked her to please check on him and to please call me back and let me know how he was doing. She then said, “I should call him back later because she didn’t have time to call me back as she was overseeing two cottages and had other patients to see.” I then asked her when a doctor would be in to see him and to please, please call a doctor if he was getting worse. Her reply to me was that a doctor wouldn’t be in until Monday and I didn’t understand that doctors needed days off and they weren’t like nurses who work every day. The conversation ended there. At 6:45 p.m. Saturday evening I called my husband again and he was still having difficulty breathing and coughing. He said they had just given him something for pain and something for his cough and it was just too hard for him to talk right then. This conversation lasted less than a minute. Little did I know that would be the last conversation I would ever have with my husband again. At 6:30 a.m. Sunday morning our son got a phone call from BCR stating they had found my husband, his dad unresponsive and they had tried to revive him but weren’t successful. My husband, his dad was DEAD!!! A few minutes later an EMT called to inform me. I asked if there was a monitor on him and he said when he got there, there was a heart monitor on him but he removed it and placed his monitor on him and he was gone. I asked the EMS person if he knew the time of death and he hesitated a second or two and said he figured he had been gone for about two hours. (If he had a heart monitor on why had he been dead for two hours before we got the call. Shouldn’t the monitor have sounded an alarm for them to respond to him when his heart stopped beating. I have to wonder if the monitor was on him at the time of his death or if one was placed on him before EMS arrived.) I feel certain my husband and our son’s dad, and our grandchildren’s papa was neglected. I know the nurse that I spoke with earlier in the day didn’t appear to care that he was in distress when I called her.Less than 2 days after entering BCR my husband was DEAD!! When he entered BCR he was in good spirits and stable condition. If you have a loved one DO NOT LET THEM GO TO BRUSHY CREEK REHAB, if you love them.

It has taken me 3 months to write this review because of anger, disbelief and most of all grieving the loss of my mother. This place neglected her, lied about her health and most of all covered up real issues. She died from that neglect but luckily we brought her home with us and has her for 90 days. The same amount of time I didn’t get to see her except thru her window. No one cared, the phone was never answered, I had to beat in the doors to get them to raise her blinds while they were sitting on their rears doing nothing. I saw them. Please do not let your loved one go to this terrible under staffed, filthy, neglecting, uncaring facility. I hope they can live with themselves after what they did.

While I was recovering from knee replacement surgery I went to the Brushy Creek Cottages They need to be highly recognized as a great place to be while recovering from surgery The staff were good to me Their management was of a great value to me. They listened to be if I had a complaint The nurses were awesome. As well as all the staff This is the second time I’ve been there and if I have to go again It will be a pleasure . I recommend it.

My 84 year old mom was there for rehab after knee surgery. She was treated poorly by the nurses. She said they were rude to her and mean. They also only gave her physical therapy once a day instead of twice a day (which was prescribed by her surgeon). I moved her after 4 days to the Cascade Verde rehab in Greenville and it is so much nicer there.

My grandmother who is 95 years old was on her death bed and was sent for rehab at Brushy Creek. While she was there, she received wonderful care. The CNA's and nurses checked in on her often and she talked about how the staff spoiled her! With the excellent nursing care and great therapists, my grandmother was able to rehab and go to an assisted living community. The entire staff was very kind and always helpful. The Social workers were amazing and showed my grandmother encouragement and support. They made her transition to the assisted living facility effortless for my family. We miss the Brushy Creek family and will forever be grateful for bringing my grandmother back to us!