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Pricing for The Willows Assisted Living
|$3,138* (click below for pricing info)
|$1,725* (click below for pricing info)
|$5,176* (click below for pricing info)
* All cost estimates are based on general costs for providers in this local area. Please confirm pricing with each provider directly before making a decision.
The Willows Assisted Living Cost Comparisons
Reviews of The Willows Assisted Living
We collect and verify reviews directly from users on our website. We have also included results from around the Web to give you the clearest overall picture of how this provider performs.
by Regretful on SeniorAdvice.com 06/30/2019
Didn't even want to give it 1 star. Unprofessional, rude, incompetent , dismissive and condescending. This applies to the administrator on down the line. It makes me sick that my Mom is there but I have no legal authority to move her. Praying the Lord comes for her soon. My dog gets better care where we board her. Please DO NOT consider the Willows if you care at all for your loved one. One day they couldn't even find my Mom and she hadn't been signed out!!! Thankfully, she was returned but the administrator showed no remorse and no apologies.
by Concerned daughter on SeniorAdvice.com 10/29/2018
Everything that was posted is last review is correct. While physical appearance of the building looks great and the director promises you that loved one will be well taken care, this is so untrue. The lack of poorly trained and uncaring staff and administration lack to attention to what is happening to residents it just inexcusable. Adminstration not returning calls to family members regarding treatment of loved ones, and when do meet and they state will address this issues and these issues still continue. There are so many things happening there that just are being reported.
by Disgruntled on SeniorAdvice.com 07/06/2018
They are seriously understaffed & lack proper training. The staff spend more time on their personal cell phones than they do with the residents - I witnessed one resident almost pass away while a caregiver was sitting on the couch on her phone! I also witnessed them visiting & eating a nice hot meal while residents that needed assistance eating were left sitting between them reaching for their plates - just wrong on so many levels. The so called "activities director" spends more time running around & tooting her own horn than she does providing activities for the two buildings that house the Alzheimer's/Dementia residents that could greatly benefit. If it weren't for residents family members doing activities these 2 buildings would be abissmal. Residents regularly fall due to lack of attention by staff & several had to be hospitalized for uti infections! They are not kept hydrated, or cleaned properly when changed. The Alzheimer's residents rarely, if ever get taken outside to a beautiful fenced in yard because; well it's "too much work" for the staff - their words; not mine!If you have a family member there you have to keep an eye on EVERYTHING, including their medications. Residents were regularly given improper meds due to insufficient record keeping & lack of knowledge or attention by staff.Be aware & drop in at different times of day. The staff change at 2 pm is a good time to witness the lack of attention, etc. Meal times are also a good time to visit, check their food to make sure its hot! Often times it's not...All facilities have issues, this one can't seem to find proper staff & don't supervise those they have!!!
About The Willows Assisted Living
The Willows Assisted Living is a senior care community located at 3440 Niles Rd in St Joseph, Michigan. With roughly 25,000 individuals living in the zip code of 49085, the neighboring area is densely populated. It is a primarily middle class area, with a median household income of $59,949. It is surrounded by many local conveniences, which include health care services, retail stores, and churches. They're located only 3.78 miles from Lakeland Hospital. There are many churches within four miles, including Grace Lutheran Church, Road to Life Church, First Assembly of God, and Peace Lutheran Church. There are also 19 drugstores within one mile of the community.More About The Willows Assisted Living
Services and Amenities
- Assisted Living
- Independent Living
- Memory Care
- Dining Room
- Salon / Barbershop
- Utilities Included
- Cable TV
- Emergency Call System
- Studio / Efficiency
- Off-site Outings
- Daily Exercise
- Spiritual / Religious Activities
- Social Activities
- Personal Care Assistance
- Medication Support
- Gluten / Allergin Free
- Kosher Available
- Vegetarian Available
- Healthy Snacks
- Meals Included
- Low Sodium
- Pet Visitations Allowed
- Small Pets Allowed
Guest / Family Services
- Family Outreach / Education
- Laundry / Dry Cleaning
- 24-Hour Staff