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by VA Appointed Fuduciary on SeniorAdvice.com 05/19/2021
Villa Rose owes a resident $2472 refund. He passed away January 1, 2021 and here it is May 19,2021 and no refund. When I call they say it is in the mail. The refund is due to a check that was mailed to them in November . On 11/15 they said they didn’t have it and I reissued the check. They ended up getting it and deposited it twice and both times it bounced and bank fees were charged. The third time it was deposited it cleared. I told the owner when I reissued the check to destroy the one missing if it came. She didnt. Now I can’t get no response from her.