Gardens of Western Reserve

The facility is understaffed, the DON is the most unprofessional manager you could work under. I wouldn't encourage anyone to put their dogs under her care.

During a recent weekend visit to the memory care unit no attendant was present during my ninety minute stay.She did walk through (literally) twice and show up at shift end.Other than that the residents were ignored.I attended to my spouse's bathroom requirements.I'm disturbed by this admittedly unusual occurrence and wonder if there is any supervision on weekends or week days.There were two nurses in their office but they were apparently oblivious to any problem.I hope management will take notice of my comments and take action to ensure that this was an isolated incident.If they do I will ask that my comments be retracted.

I'll never be grateful enough to the Gardens of Western Reserve for their care of my mother who has Alzheimer's. How do you do it? This journey is never easy for the resident or the caregiver, but the support, understanding and flexibility they showed me along the way makes visiting my mother a joy. My family thinks of the facility as a second home -- this is such a blessing, especially to my nine-year-old daughter who watched my mother transition into this new chapter of her life during the last five years. I highly recommend anyone to consider this all-inclusive, affordable facility for their loved one. I also encourage caregiviers to embrace the support and the resources available to them and their loved ones who have any form of dementia. There is no price tag to peace of mind for the entire family. God Bless.