Northfield Village Skilled Nursing & Rehabilitation

I WOULD GIVE ZERO STARS IF I COULD! THE AIDES ARE NEVER AT THE DESK! MY MOTHER HAS TO WAIT FOR AT LEAST 30 MINUTES WHEN SHE HITS THE BUZZER BECAUSE NO ONE IS EVER AT THE DESK! SHE DAM NEAR FELL ON THE FLOOR WAITING ON SOMEONE TO HELP HER BACK IN THE CHAIR AND SHE HAD TO SCREAM FOR A LONG TIME BEFORE ANYONE CAME TO HELP! THIS IS RIDICULOUS! SHE IS SUPPOSED TO BE ABLE TO REACH PEOPLE WHEN SHE CALLS! SHE HAS TO SIT IN A PISSY DIAPER UNTIL SOMEBODY FEELS LIKE GETTING UP AND GOING TO CHECK ON HER! WHAT KIND OF FACILITY THAT IS SUPPOSED TO TAKE OF THE ELDERLY DOESNT CHECK ON THEM REGULARLY? AND ON TOP OF THAT SHE HAS CLOTHES AND MONEY MISSING! I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMY! SHE BEEN THERE FOR A MONTH AND STILL HASNT TAKEN A BATH!! DO NOT TAKE YOUR FAMILY HERE IF YOU CARE ABOUT THEM! GETTING HER OUT ASAP!!