Westport Place Health Campus

father in law was in this facility for respite care through Hoparus. I can not express the lack of professionalism, care and organization. He was there for 2 days and one night. During this time, his meds were not given on time, staff only checked on him once (if that's what you call stepping into the room and laying eyes on him). My sister stayed with him over night and when it was time for his meds, from his care package, there wasn't a nurse to be found! For an hour, my sister tried to find the nurse as my father in law was choking on secretions. The next day proved to be no better. We were still having to remind them of med schedules and they couldn't even complete a simple task of providing a pillow for comfort. Luckily, as I stated before, he was signed up with Hoparus. And they quickly made plans to have him transported to their facility.

I just got home after almost three weeks in rehab after surgery to place an inter medullary spike and three screws in my fibula after a tib-fib fracture. I already don't walk because of a spinal cord infection five years ago. Luckily I didn't break my "good" leg. All of my previous rehab experiences were as a hospital in-patient. I was very upset to have to leave the hospital this time. But I was wrong. My experience at Westport Place was totally positive. The facility is comfortable and clean. The therapists, nurses and aides all very good at what they do, and just plain nice. I felt very well taken care of. I would go there again and recommend it to others.

My parents lived at Westport Place for several monthes in 2012 after my mother broke her hip. The facility was built in 2011. The staff is WONDERFUL -- they bend over backwards to care for residents with the utmost respect and are always friendly and helpful to visitors. The therapists are also fantastic. My parents didn't relish moving into an assisted living facility during her recovery, but thanks to caring and responsible staff, the experience was positive, under the circumstances. The location is also ideal, right off the new Westport exit of the Watterson expressway and five minutes from St. Matthews. WP takes residents on outings, has monthly family brunch, and daily activities for residents such as Wii games, bingo, yoga, arts & crafts, etc. I would highly recommend this facility to anyone seeking assisted-living or rehab and was grateful for everything they did to help our family through this difficult time.

This facility agreed to take my mother prior to receiving medical records. Once they received the records, they did nothing for more than several days. 3 days before my mother was to be admitted, they called to tell me, based on nurse's notes, they can not take her. I am not upset with the fact they refused to take her. I am upset that:1) they agreed to take her without telling me it would depend on the nurse's notes2) they didn't read the notes when received at their facility for at least 4 days3) they notified me 3 days prior to her arrival that they refused to take her based on the nurses notes4) I visited the facility the day before they called me to tell me she was not accepted and was told everything was fine and they were looking forward to her comingIn addition, the companion rooms are set up so the residents must share a TV and I was told there are no electric beds in the long term care area.I would not recommend this facility to anyone.